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How to invoice if hours requested is more than acually needed/used
Thread poster: nini24
nini24
nini24
United States
Local time: 19:09
English to Chinese
+ ...
Aug 26, 2022

What should you invoice if the deposition ended earlier (10am-2pm) than anticipated (10am-7pm)? should you charge the entire time indicated on the P.O. 10am-7pm?

Thank you for your help.
 
Jean Lachaud
Jean Lachaud  Identity Verified
United States
Local time: 20:09
English to French
+ ...
Full time Aug 26, 2022

You made yourself unavailable for the duration requested by the customer, thus unable to accept other assignments.

I would bill the customer for the time agreed upon.

J L

Yolanda Broad
nini24
Arabic & More
Ines Radionovas-Lagoutte, PhD
Christopher Schröder
Wolfgang Schoene
Robert Forstag
 
Joakim Braun
Joakim Braun  Identity Verified
Sweden
Local time: 02:09
German to Swedish
+ ...
Depends Aug 27, 2022

Is this a one-off customer that you never expect to hear from again?
Was time-consuming travel involved?
Is the hourly fee good or bad?

Factors like that could influence the decision.

If you've refused other work in order to do this assignment, invoicing the entire timeframe isn't unreasonable. Still I think I would generally invoice the hours worked, and charge it to experience. Being fair in this way is sometimes remembered.
Next time, agree with the... See more
Is this a one-off customer that you never expect to hear from again?
Was time-consuming travel involved?
Is the hourly fee good or bad?

Factors like that could influence the decision.

If you've refused other work in order to do this assignment, invoicing the entire timeframe isn't unreasonable. Still I think I would generally invoice the hours worked, and charge it to experience. Being fair in this way is sometimes remembered.
Next time, agree with the customer beforehand how to handle this situation. ▲ Collapse


Christopher Schröder
philgoddard
 


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How to invoice if hours requested is more than acually needed/used







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